![]() Your account is ineligible to switch to the no-cost option because you purchased your subscription from a reseller. Contact your Google reseller to transfer your account to Google. ![]() Solution: Contact your Google reseller to transfer the management of your account to Google. Your account is ineligible to switch to the no-cost option because you are on an Annual/Fixed-Term payment plan. Solution: Contact Support to have them revert you to a no-cost subscription. Your account already has the no-cost option. Solution: You don't need to do anything because you already selected the no-cost subscription. ![]()
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